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Fully Control the Delivery of Your Service
Order and Provision
Ordering Connectivity Services in multiple countries have never been so easy!
You can closely follow the progress of your installation through our customer platform, where clear expectations are set for each stage of your service provision.
Fully Control the Delivery of Your Service
Order and Provision
Ordering Connectivity Services in multiple countries have never been so easy!
You can closely follow the progress of your installation through our customer platform, where clear expectations are set for each stage of your service provision.
Effortless Service Initiation
Pre-ordering your service online
Now that you have found the perfect service that meets your requirements, you can easily proceed with the pre-order on the service details page.
By providing your basic company details, we will have the necessary information to start preparing your service agreement. During this process, we will also communicate with you to gather any additional requirements, ensuring that the selected service is accurate and aligns with your specific needs.
If you have any specific redundancy parameters, require a different IP subnet, or have any other non-standard requirements for the selected service, we will work closely with you to address these details during this step. Alternatively, if you would like to discuss any specific details about your service before placing a pre-order, reach out to our experts at costing@latwan.com
Once your order is cleared and the agreement is completed, our dedicated provisioning team will initiate the deployment of your service. Regardless of the service or local provider selected, LatWan will be your trusted provider throughout the entire service lifecycle.
Service Provisioning
The method of provisioning for your service will depend on the type of service that you have ordered. Deploying a Dedicated Fiber service to an underserved location requires a different approach than setting up mobile connectivity for IoT projects.
Regardless of the service type, our team of experts will maintain constant communication with your team, providing regular updates at every step of the process. We will establish reliable expected delivery dates and collaborate closely with local contacts throughout the entire provisioning process.
If your facilities have specific requirements related to industrial, mining, or other sectors that demand adherence to Health and Safety procedures, our team will ensure that these requirements are met, while also observing local legislation for LGPD/GDPR compliance.
You can easily track the progress of your service provision through our customer portal, which provides constant updates on the progress and real-time status of your provisioning.
Discover our automation alternatives designed specifically for high-volume customers across Brazil and Latin America, providing greater efficiency and convenience in your procurement process.